Free delivery on all orders over £25

Cookie Policy

This page explains the cookies and similar technologies we use on www.cafedirect.co.uk ("our site"), what they do and how long they last. Please read it alongside our Privacy Policy.

Last reviewed: 2 November 2026

What are cookies and similar technologies?

Cookies are small text files stored on your device when you visit a website. We also use similar technologies: local and session storage in your browser, and scripts and tags (including pixels) that load from our site or from our partners. On this page we use "cookies" to cover all of them.

Managing your choices

Apart from strictly necessary cookies and the small number of identifiers described under "Stored before you make a choice" below, we only set cookies if you accept them in our cookie banner. You can change or withdraw your choice at any time using the button below. You can also block or delete cookies in your browser settings, but parts of the site, such as your basket and checkout, may stop working.

Stored before you make a choice

A small number of identifiers are stored in your browser when you visit our site, before you have made a cookie choice. They are used to measure completed orders and subscription renewals accurately, and to run our email sign-up and personalisation tools. They are not advertising cookies.

Order measurement. Our analytics provider, Littledata, stores a randomly generated identifier and related browser information in your browser, and sends it to Littledata when you visit, before you make a cookie choice. This information can include your basket reference, your cookie choice, where you came from, your language, country, time zone, and details of your device and browser. It is used to link your visit to a later order. This happens whether or not you accept analytics or advertising cookies.

If you decline, we still process completed orders and subscription events on our servers and through Littledata. This data can be linked to your order or customer account, and details of the purchase can be sent to Google Analytics and Google Ads for measurement. This can include your IP address, device and browser details, any advertising click identifier, and, where you have an account or place an order, customer details in hashed or encrypted form. We do this to measure and improve the performance of our shop and our advertising. Basket and checkout records are kept for around two weeks and, where linked to a customer record, for up to one year. If you withdraw a consent you previously gave, information already stored in your browser by this tool may remain until you clear your browser data.

Signals without cookies. Before you choose, and if you decline, our Google tags may send anonymous consent signals and basic page-view pings to Google that do not use cookies or a persistent identifier from your device. Our Microsoft Clarity script also loads on every visit but does not set its cookies unless you accept.

Name Provider Type Duration
_ld_id Littledata Local storage 1 year
_ld_custom_clientIDs Littledata Local storage Persistent
ld_ca Littledata Local storage Persistent
_ld_googleAnalytics4_clientIDs Littledata Local storage Persistent
_ldmk Littledata Session storage Session
klaviyoOnsite Klaviyo Local storage Persistent
klaviyoPagesVisitCountV2 Klaviyo Session storage Session
signInWithShop:cartSyncTransferAttemptedAt Shopify Local storage Persistent

The Google Analytics client identifier store (_ld_googleAnalytics4_clientIDs) is only populated once analytics is permitted, but the empty key may be created after you decline.

Cookies we use

Cookies set by a third party are set by the provider named, not by us. Some providers, such as Microsoft, Google and Meta, act as independent controllers of the data they collect and handle it under their own privacy notices. The lists below come from a technical scan of our site and are updated when our tools change. Each list covers cookies and browser storage; the scripts we load in each category are described underneath.

Strictly necessary

These are needed to run the site and its core functions, such as your basket, checkout, account sign-in, security and remembering your cookie choice. They do not need your consent.

Name Provider Type Duration
_checkout_queue_token Shopify Cookie 1 year
_pay_session Shopify Cookie Session
_shop_app_essential Shopify Cookie 1 year
_shopify_country Shopify Cookie Session
_shopify_essential Shopify Cookie 1 year
_shopify_essential_* Shopify Cookie 1 year
_shopify_test Shopify Cookie Session
_storefront_u Shopify Cookie 1 minute
_tracking_consent Shopify Cookie 1 year
auth_state_* Shopify Cookie 25 minutes
cart Shopify Cookie 14 days
cart_currency Shopify Cookie 14 days
checkout Shopify Cookie 21 days
checkout_token Shopify Cookie 14 days
customer_account_locale Shopify Cookie 1 minute
discount_code Shopify Cookie Session
hide_shopify_pay_for_checkout Shopify Cookie Session
identity-state Shopify Cookie 24 hours
identity_customer_account_number Shopify Cookie 12 minutes
keep_alive Shopify Cookie 14 minutes
localization Shopify Cookie 1 year
login_with_shop_finalize Shopify Cookie 5 minutes
order Shopify Cookie 3 minutes
shop_pay_accelerated Shopify Cookie 1 minute
shopify_client_id Shopify Cookie 1 minute
shopify_pay Shopify Cookie 1 year
shopify_pay_redirect Shopify Cookie Session
skip_shop_pay Shopify Cookie 1 year
theme Shopify Cookie 1 minute
user Shopify Cookie 1 year
user_cross_site Shopify Cookie 1 year
cookieconsent_preferences_disabled Consentmo Cookie 1 day
cookieconsent_status Consentmo Cookie 1 year
_shs_state Shopify Session storage Session
shopify:webmcp_adapter_loaded Shopify Local storage Persistent
consentHeader Consentmo Session storage Session
csmADACountryDetection Consentmo Local storage Persistent
csmConsentIdentifier Consentmo Local storage Persistent
gdprCache Consentmo Local storage Persistent

Scripts in this category. Shopify scripts that load the storefront, basket, checkout, Shop Pay and sign-in and apply your privacy settings to other tools; the Consentmo cookie banner and accessibility scripts; Google Tag Manager, which applies your cookie choices to our other tags; and the Recharge subscription widget, which shows subscription options on product pages.

Functionality

These remember choices and settings so the site works the way you expect. We only set them if you accept.

Name Provider Type Duration
signInWithShop:cartSyncNextRecognitionAt Shopify Local storage Persistent

Performance and analytics

These help us understand how visitors use the site so we can fix problems and improve it. They include tools that show how people interact with our pages, such as heatmaps and session recordings. We only set them if you accept.

Name Provider Type Duration
_landing_page Shopify Cookie 14 days
_orig_referrer Shopify Cookie 14 days
_shopify_analytics Shopify Cookie 1 year
_shopify_ga Shopify Cookie Session
_shopify_s Shopify Cookie 30 minutes
_shopify_y Shopify Cookie 1 year
shop_analytics Shopify Cookie 1 year
_ga Google Cookie 2 years
_ga_<ID> Google Cookie 2 years
_clck Microsoft Cookie 1 year
_clsk Microsoft Cookie 1 day
CLID Microsoft Cookie 1 year
__shopify_agent_context_events Shopify Session storage Session
ri-* and wpm-ri-* keys Shopify Session storage Session
_cltk Microsoft Session storage Session
rc_subscription_widget_analytics Recharge Session storage Session
ld_ipv4 Littledata Local storage Persistent
_ldi Littledata Local storage Persistent

What these are used for. Shopify Analytics and Google Analytics measure visits and where they come from. Microsoft Clarity records how visitors use our pages through heatmaps and session recordings. Littledata and Recharge store small amounts of data to support order and subscription-widget measurement.

Scripts in this category. Shopify analytics and performance scripts, the Google tag, Littledata tracking scripts and Microsoft Clarity. Browsing events from your browser are only sent if you accept, apart from the cookie-free consent signals described above, and Clarity's cookies are only set if you accept. Completed orders may still be sent from our servers whatever you choose; see "Stored before you make a choice" above.

Advertising and marketing

These measure our advertising, show you relevant ads on other sites and platforms, and support our email and SMS marketing. We only set them if you accept.

Name Provider Type Duration
_shopify_marketing Shopify Cookie 1 year
_gcl_au Google Cookie 3 months
IDE Google Cookie 2 years
__kla_id Klaviyo Cookie 2 years
ANONCHK Microsoft Cookie 10 minutes
MR Microsoft Cookie 6 months
MUID Microsoft Cookie Up to 13 months
SM Microsoft Cookie Session
SRM_B Microsoft Cookie Up to 13 months
_fbp Meta Cookie 3 months
_ld_facebook_clientIDs Littledata Local storage Persistent
lastExternalReferrer Meta Local storage Persistent
lastExternalReferrerTime Meta Local storage Persistent
_gcl_ls Google Local storage Persistent
$last_referrer Klaviyo Local storage Persistent
$referrer Klaviyo Local storage Persistent
__kl_key Klaviyo Local storage Persistent
kl-post-identification-sync Klaviyo Local storage Persistent
klaviyoFormSubmit Klaviyo Local storage Persistent

What these are used for. Google and Microsoft cookies measure advertising and link ad clicks to purchases, and can be used to personalise ads. Meta's do the same for Facebook and Instagram, and Meta acts as an independent controller of the data it collects. Klaviyo's recognise you for email and SMS marketing once you are identified, for example by signing up. Shopify's marketing cookie attributes visits to our campaigns.

Scripts in this category. The Google tag and Google Ads conversion script, Klaviyo scripts, the Meta Pixel (fbevents.js), Littledata advertising connector scripts and Loox scripts for product reviews and trust badges. The Klaviyo and Loox scripts load on every visit; Klaviyo's tracking cookies are only set if you accept. Littledata's browser-side data is only sent if you accept, but completed orders may still be sent from our servers whatever you choose; see "Stored before you make a choice" above.

If you have any questions about how we use cookies, contact us at privacy@cafedirect.co.uk.

Choose options
Brew guide
Whole bean

Maximum freshness and flexibility. Grind to suit your preferred brewing method.

Best for:
Bean-to-cup machines
Espresso machines
Moka Pots
AeroPress
Pour Over
Filter coffee
Cafetières


Ground

A versatile everyday grind. Ground to suit a range of popular brewing methods.

Best for:
Cafetières
Filter coffee
Pour Over
AeroPress

Cafédirect
Want to get more from your coffee?
Our brew guide can help
Free UK delivery
Free UK delivery

Spend £25 or more and delivery’s on us. We’ll send your order by Royal Mail Tracked 48. Orders under £25 cost £2.95 to deliver.


Delivery Times

We aim to get your coffee to you within 5 working days – and it’s often sooner. 

See our delivery guide for more details.


UK Delivery Only

For now, we can only deliver to UK addresses. We’d love to send Cafédirect further afield and hope to offer international delivery in the future.