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Cafédirect Coffee Pods – your questions answered

Cafédirect coffee pods are only compatible with Nespresso® single serve coffee machines.  This article will help you get the best from your Cafédirect coffee pods.

Coming soon! 10% more coffee in your Cafédirect coffee pod

We are continually working with our manufacturer to bring you the best home Espresso experience we can. So we’re excited to announce that from the Spring’ onwards, we’ll be upgrading our coffee pods so they contain 5.5g of coffee in each pod – that’s a 10% increase of coffee in every pod!

Currently all supermarket and online Nespresso® machine compatible coffee pods in the UK only offer 5g of coffee per pod (as of February, 2014)

Watch this space for news on when our new pods will go live in stores!

 Select the Espresso that best suits your taste preference according to the intensity rating on the carton – Cafédirect  products range in intensity from 4 to 11 (the higher the intensity number, the stronger the Espresso)
After making your first Espresso, make a second Espresso with a new pod. Using the same pod a second time will mean infusing twice as much water as normal through one pod resulting in a diluting and weakening of the taste of your Espresso. 
If you prefer a long coffee, no problem, our only recommendation would be that if you want to maintain the intensity make a double Espresso first (see above) and then add hot water or milk. 
The coffee pods can be kept until the best before end date, which can be found on the bottom of the outer carton and is generally 18 months after manufacture. 
You’re the expert on what coffee you like, so we’d love to hear your thoughts on what you’d like to see in our Espresso coffee pod range next.  Please get in touch! We have a couple of products in the pipeline, so watch out for further launches. 

 Why not try your Espresso as a ‘Ristretto’ (meaning “restricted pour”)? At just 0.75 fl.oz (half the hot water of a traditional Espresso) it can bring the best taste attributes and characteristics out of each pod, and eliminate the bitterness that is sometimes experienced in coffee which is extracted for longer.

Either use the Ristretto button on your machine or adjust your pour volume settings (where available).

Sustainability

As a business we thought long and hard about the pros and cons of launching into coffee pods, specifically Nespresso® machine compatible coffee pods.  We consulted with existing Cafédirect consumers, considered all the different angles and reached the following conclusions:

  • We believe Nespresso® manufactures the best single-serve coffee machines, and Nespresso® machines are some of the most widely used domestic single-serve coffee machines.
  • Consumers are increasingly choosing single-serve coffee pods for their consistent quality and to replicate coffee-shop quality coffee at home, but at a lower cost than in high street coffee shops. We believe this trend is set to continue.
  • There is undoubtedly an environmental conundrum when it comes to coffee pods, in particular packaging (its production and the amount of packaging used) and the energy and water used to make the coffee at home.
  • We have always worked very hard to balance the social and environmental impacts of our business and, in this instance, we felt there were two clear benefits:
  1. Providing increased consumer choice for single-serve coffee pods in line with our values: 100% Fairtrade; direct from smallholder growers; at least 50% of profits reinvested back in growers
  2. Given the above, increasing coffee purchase volumes for our grower partners helps create more sustainable futures
  • Facing the environmental conundrum of this category, we have tried hard to find the best available solution.

  • Launching a food-grade polypropylene pod which is recyclable anywhere that accepts mixed plastics (once the consumer has removed the seal and emptied out the used coffee).
  • Continuing to work hard with our manufacturer in the development and reduction of pod packaging.
  • Utilising our existing sustainability networks to monitor material and packaging developments to help in our work with our manufacture partner.

Our coffee pod packaging is made up of 4 components:

1)    The food-grade polypropylene pod. This is recyclable anywhere that accepts mixed plastics (once the consumer has removed the seal and emptied out the used coffee).

2)    The aluminium seal on the pod. Check with your local council to see if they collect or alternatively, visit the website www.recyclenow.com to see where you nearest recycling bank is.

4)    The cardboard box. This is recyclable.

Plants that prefer acidic soils such as rosebushes, rhododendrons and azaleas will love the left-over coffee – or add to your compost bin to add nutrients!

 All Cafédirect pods are manufactured through business partners in Europe.  Transport after manufacture is to a UK sales warehouse via full truck loads, managed in the best way to ensure efficient operations and minimising environmental impact. 

Machines

 Cafédirect coffee pods are Nespresso® machine compatible including the Citi-z, U, Pixie, Essenza and Lattissima models.  

If Cafédirect pods experience problems in your machine, it may fall into one of the following categories:

1.  Cafédirect pod drops straight through into pod disposal container?

Occasionally Cafédirect pods drop straight through into the pod disposal container. This is often caused by people pushing, rather than dropping the pod in.

Solution

Don’t push the Cafedirect pod into place in the machine, let it settle into place. If necessary, press the wide end of the pod towards the front of the machine with your finger after you drop it in, remove your finger and then close the lever, encouraging proper alignment as the lever is closed.

2.  Cafedirect pod tilts down or sideways and thus becomes out of alignment with the compression chamber?

Solution

Open the lever again and reposition pod. If necessary, press the wide end of the pod towards the front of the machine with your finger after you drop it in, remove your finger and then close the lever, encouraging proper alignment as the lever is closed. Close and lock lever and proceed as normal.

We recommend that you follow the manufacturer’s recommendations regarding the cleaning and maintenance of your machine.